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WIREEL STUDIO — PRIVACY POLICY

This policy was last updated on October 13, 2025.

1. Introduction

Welcome to Wireel Studio (“we”, “our”, “us”).We value your privacy and are committed to protecting your personal data.This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us — whether you are located in India or internationally.By using our website or services, you agree to the practices described in this Privacy Policy.

2. Who We Are

Wireel Studio

Creative Agency specializing in video editing, social media management, and digital content production.

 

Business Type: Creative Media & Marketing Agency

Website: https://www.wireel.studio

Email:  wireelstudio@gmail.com

Phone: +91 9205712690

Business Address: New Delhi, India

3. Information We Collect

We collect data in three primary ways — directly from you, automatically through our website, and through trusted third-party services.

A. Information You Provide

  • Name, email, phone number, and company name

  • Payment details (processed securely via Razorpay, Stripe, PayPal, or similar)

  • Uploaded files, media, or project content

  • Communication data (emails, chat messages, or form submissions)

  • Account credentials (if you use our client portal)

B. Information Collected Automatically

  • IP address and location data

  • Browser type, device, and operating system

  • Pages visited, time spent, and referring URLs

  • Cookies and analytics tracking

C. Information from Third Parties

  • Social media platforms (Instagram, YouTube, etc.) if connected

  • Analytics tools (Google Analytics, Meta Pixel, Wix Analytics)

  • Payment processors and scheduling tools (Razorpay, Calendly, ClickUp)

4. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide, manage, and improve our creative and editing services.

  • Client Communication: To contact you regarding your project, updates, or feedback.

  • Payments & Billing: To process transactions securely through verified payment gateways.

  • Account Management: To manage access to your client dashboard or project portal.

  • Marketing & Updates: To send newsletters, offers, or updates (only with your consent).

  • Analytics & Optimization: To improve website performance and user experience.

  • Legal & Compliance: To comply with laws, prevent fraud, and resolve disputes.

✅ Note: We never sell or trade your personal data to third parties.

5. Legal Basis for Processing (International Clients)

For clients located in the EU, UK, and other GDPR regions, we process personal data under these lawful bases:

Consent: You have granted permission (e.g., newsletter sign-up).

Contract: Processing is necessary for the service you requested.

Legal obligation: Required by law or regulation.

Legitimate interest: To enhance our services and maintain security.

6. Data Retention

We retain your information only as long as necessary for service delivery or as required by law.

Retention Details:

Project files & media: Retained for up to 3 months after project completion.

Billing & transaction data: Retained for 5 years (as required by law).

Account details: Stored until account deletion or 12 months of inactivity, whichever comes first.

Marketing data: Kept until you unsubscribe or withdraw consent.

We regularly review our data storage and securely delete files that are no longer needed to ensure your information remains protected.

7. Data Sharing and Disclosure

We may share limited information with:

Service Providers: Wix, Google Workspace, Razorpay, Stripe, PayPal, ClickUp, Calendly, and similar platforms for hosting, analytics, and payments.

Legal Authorities: When required to comply with applicable laws.

Authorized Team Members: Only those directly involved in your project and bound by confidentiality agreements.

All partners follow secure data protection standards.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website experience

  • Track traffic and user engagement

  • Personalize content and remember preferences

You can disable cookies in your browser settings. By using our website, you consent to our cookie policy.

9. International Data Transfers

Your data may be stored or processed in India or other countries where our partners operate.

We ensure such transfers comply with:

  • GDPR (European Union)

  • CCPA (California, USA)

  • DPDP Act (India, 2023)

All vendors maintain strong security and privacy practices.

10. Data Security

We implement robust security measures:

  • Encrypted HTTPS (SSL) connections

  • Secure payment gateways

  • Controlled access to client data

  • Regular security audits and backups

While we strive to protect your data, no system is 100% secure. You share information at your own risk.

11. Your Rights

Depending on your country, you may have the right to:

  • Request access to your data 

  • Correct inaccurate information 

  • Request deletion of your data (“Right to be Forgotten”)

  • Withdraw marketing consent

  • Request data portability

  • File a complaint with your data protection authority

12. Children’s Privacy

Our services are not intended for individuals under 13 years old.

We do not knowingly collect data from minors.

If you believe a child has provided personal data, please contact us for removal.

13. Third-Party Links

Our website may contain links to external websites (YouTube, Instagram, etc.).
We are not responsible for their content or privacy practices.

14. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect any changes.
We recommend reviewing this page occasionally for updates.

15. Contact Us

If you have any questions, requests, or concerns about your personal data, please contact:

 

Wireel Studio

Email: wireelstudio@gmail.com

Phone: +91 92057 12690

Website: https://www.wireel.studio

Business Address: New Delhi, India

Compliance Overview

Our privacy practices comply with major international data protection laws and standards:

India – Digital Personal Data Protection Act, 2023:

Ensures proper consent, data retention, and data subject rights for all users in India.

​

European Union / 🇬🇧 United Kingdom – GDPR:

Protects user rights related to data access, deletion, and portability.

 

United States – CCPA:

Grants users the right to know, delete, and opt out of personal data collection.

 

Global – Industry Standards:

We follow strong encryption, confidentiality, and security measures to safeguard data worldwide.

Summary

  • We collect only essential information for delivering services.

  • We never sell personal data.

  • All communications and payments are securely encrypted.

  • You may request deletion or export of your data at any time.

  • We follow both Indian and international privacy laws for all clients.

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